Business Manager

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Closing date

11 December 2024

Employment type

Permanent

Location

London, Hybrid

Salary

£36,000 - £41,000 / year

Overview

The Impact on Urban Health (IoUH) Business Manager is there to provide administrative and project support to enable the Impact on Urban Health Directors team to focus on progressing the work of IoUH and leading the wider IoUH team. The Business Manager is part of the centralised Administration and Facilities team and is also embedded in the IoUH team in order to fully understand priorities, goals and ambitions and support the Directors team in achieving them. The Business Manager’s work is set and directed from within IoUH. The Directors team is comprised of the Executive Director, Director of Innovation, Director of Policy, Influencing & Change, Director of Programmes, Director of Communications and Director of Participation & Place.

Key Responsibilities

General

Build an understanding of the Impact on Urban Health Directors priorities in order to help support the business area’s work
Project and administration support for priority cross-IoUH projects
Liaise with the wider Impact on Urban Health team and other stakeholders on behalf of the Executive Director to enable projects and tasks to progress
Agenda planning and setting for IoUH Directors Team and full team meetings, in partnership with the Executive Director
Support with the design and organisation of IoUH Directors Team processes (frequency and format of meeting, information sharing etc.)
Note taking and action monitoring of the above meetings, following up on completion of tasks when required
Keep track of the Foundation’s planning points and other Foundation-wide activity in order to manage Directors’ time (in conjunction with the IoUH Diary Managers).
Supporting management of the flow of information to other senior staff within the Foundation
Proactively identify and deliver improvements to team processes and share these learnings with other business areas
Ad hoc desk research as required, collating information and giving recommendations based on the information gathered
Line management of the IoUH Diary Managers including coaching and development, motivation and end of year and mid-year reviews
Diary management for the IoUH Directors team when the IoUH Diary Managers are unavailable
Provide administrative support for the Executive Director, such as creating and formatting documents / slides, updating the CRM system, processing expenses, making travel arrangements and other tasks as required

Committee support

Executive Investment Committee (our decision-making body for larger funded projects), Impact on Urban Health Committee and pipeline meetings
Supporting the Executive Director with the organisation of committees and advising on how they are run (including organising the ‘wash-up’ learning process for EIC)
Administration of the schedules and agendas of meetings, ensuring papers are delivered on time to the relevant distribution groups
Coordination of the EIC meeting process and supporting with stakeholder management of project leads, committee members and wider Foundation staff involved
Minute taking, note-taking and technical support
Formatting and proofing papers and publishing them using the Convene system or other systems where necessary
Be the main point of contact for Committee members around logistical and technical issues, gathering annual return information (e.g. conflict of interest information) and coordinating the induction of new Committee members

Proactive time management support

Work with Diary Managers to monitor and manage the Executive Director’s priorities by anticipating upcoming commitments, scheduling preparation time, and flagging any potential conflicts to ensure seamless daily operations

Skills, Knowledge and Expertise

Strong time-management skills and the ability to organise and coordinate multiple projects at once
The ability to make decisions based on knowledge of the business areas priorities
Experience in partnership working across organisations and teams, in a complex organisation
Experience of improving business management processes
Ability to plan ahead, anticipating issues before they arise

Attention to detail

Superb written and verbal communication skills
Ability to change priorities whilst remaining calm and focussed
Excellent relationship building skills,
The ability to work with initiative and at pace
Curiosity
Experience of diary management for multiple people

Committee support

Experience using Microsoft Office 365 and the ability to pick up new software quickly without training

Benefits

Up to 12% employer pension contributions
Annual personal development budget
Annual health and wellbeing personal allowance
Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
Health and wellbeing programme that offers optional free yearly health check-ups.
Support for healthy eating via fruit bowls and onsite lunch facilities.
Agile working, flexible hours, and supportive IT kit.
Shower facilities and bike lock area.
Generous annual leave (27 days + bank holidays)
Subsidies for glasses
Employee Assistance Programme

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About us

As part of our team, you will work alongside talented people from a real mix of personal and professional backgrounds, in an environment where different perspectives and lived experience are valued and respected.

Who we are

About us

Our focus on complex health issues that disproportionately impact people living in cities.

Our team

Our team bring together a unique combination of expertise, skills and drive to meet our ambition of making cities healthier places for everyone to live in.

Who we are

Working at Impact on Urban Health

Our purpose and values as an employer.