Community Fundraising Manager

Closing date

19 April 2024

Employment type

Fixed Term Contract


London, Hybrid


£43,205 - £50,585 / year


As part of a multi-faceted and busy fundraising team, this role will take a significant role in strategically planning, costing, and delivering a community fundraising programme, including (but not limited to) ‘do your own’ fundraising, patient and family fundraising, in-memory giving, community clubs, groups and organisations, to raise funds for Guy’s and St Thomas’ Charities. 

Fundraising across Guy’s and St Thomas’ hospitals is ambitious and high achieving but there is so much more still to do. The Community Fundraising Manager will lead the team to deliver the current Community fundraising programme whilst also working alongside the Head of Community and Events to shape the plans and resource required for the future. 

This role requires excellent relationship building, team management, project management and supporter acquisition skills. The post holder will be comfortable working at both a strategic and detailed level, driven to achieve results and a cross team player.

Key Responsibilities

Business Management and strategy 
  • To agree and meet ambitious income and acquisition targets and maintain costs within budget.
  • Working closely with the Head of Community and Events, to design and deliver an ambitious growth strategy based on insight and feedback, tailored to the hospital partners. 
  • To lead the Community Fundraising Team to implement new fundraising opportunities taking a test and learn approach. 
  • Keep abreast of income and data trends across the sector to help inform future activities and community fundraising programmes. 
Team Management 
  • To develop and performance manage a high performing team of fundraising professionals that are well networked and represented across the charity and fundraising sector.
  • To upskill the team in and embed the use of data and insight to inform decision making, including championing the team to keep abreast of sector trends and changes to market conditions. 
Stewardship and Acquisition
  • To lead on the delivery of an audience and insight led acquisition programme, to maximise support and overall net return. 
  • To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the Community Fundraising programme focused on generating net return and supporter retention. 
Stakeholder management
  • To foster effective and productive relationships with key stakeholders including colleagues from across the charities, the Guys and St Thomas’ Trust, and third-party suppliers. 
  • To work closely with Senior Managers and Managers within the department to ensure all opportunities for collaboration are maximised. 
  • Undertake other duties as decided in conjunction with the Head of Community and Events. 
Work environment 
  • The post holder should expect to:
  1. Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 
  2. Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
  3. Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

  • A proven track record of excellent management of a community fundraising programme to meet ambitious income and acquisition targets. 
  • Experience of delivering data and insight led acquisition and stewardship programmes to drive acquisition and net income. 
  • Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
  • Line management and team development experience.
  • Experience with managing suppliers to deliver bespoke events. 
  • Ability to work at a strategic level, developing and overseeing the delivery and performance against those plans. 
  • Ability to plan, prioritise and balance a busy and varied workload. 
  • Computer literate i.e. Word, Outlook, Excel. · Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce) 
  • Excellent verbal and written skills. 
  • Understanding of NHS Charities or healthcare fundraising. 
  • Excellent interpersonal skills and negotiation skills with the ability to motivate and influence people. 
  • Ability to work as part of team and also to use own initiative. 
  • Willingness to work had and attend, where necessary commitments outside normal office hours.


  • Up to 12% employer pension contribution.
  • Annual personal development budget.
  • Annual health and wellbeing personal allowance.
  • Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
  • Health and wellbeing programme that offers optional free yearly health check-ups.
  • Support for healthy eating via fruit bowls and onsite lunch facilities.
  • Agile working, flexible hours, and supportive IT Kit.
  • Shower facilities and bike lock area.
  • Generous annual leave (27 days + bank holidays)
  • Subsidies for glasses
  • Employee Assistance Programme

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