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How we’re responding to feedback from our partners

Our response to partner feedback about your experience of working with us.

Peter Babudu
Peter Babudu
Executive Director

Last year, nearly 120 of our partner organisations responded to a survey and 32 took part in interviews to tell us about your experience of working with us – and how we can improve the way we work and in turn better support you to deliver impactful projects.

Based on your feedback, I want to let you know about the resources we’ve produced to make our strategy and processes clearer and easier to navigate.

Partner handbook

We are currently putting together a handbook that is being designed to help our current partners, organisations we are developing opportunities with, and people interested in our work.

It lays out our processes, principles and ambitions as a funder and demonstrates our commitment to being more transparent and equitable. We will explain how we make decisions and the timelines involved, the core principles underpinning our decision-making and our commitment to race equity, climate justice and participation from the communities we work in.

This will be available on our website by the end of September.

Partner communications toolkit

You’ve told us that you would like to share more of the important work that you’ve been doing, so we’ve put together some tools that can help you to share your success and learnings with other organisations.

In the toolkit you’ll find templates to help you plan how you communicate about your work and ways to effectively target audiences.

We’ve also developed a set of guidelines to support you to communicate in an inclusive way that respects the dignity of people from socially marginalised groups. Using these guidelines will help you to centre the experiences, wants and needs of people who experience health inequalities caused by racism, ableism, classism and sexism.

Our programme’s strategies

At Impact on Urban Health, our goal is to build health equity so that everyone living in urban areas has a fair and just opportunity to thrive and live in good health.

We’ve been working on refining the strategies for our urban health programmes; making sure that we are focussed on work that will have the greatest potential impact on the health of people living in Lambeth and Southwark.

We’ve summarised our programme strategies below, but if you have any questions about our approach, please don’t hesitate to get in touch with me.

Peter Babudu

Get in touch with us

If you have any questions about our programme strategies, using our communication toolkit or want more information about our upcoming partner handbook, please contact me.

peter.babudu@urbanhealth.org.uk

Read more about how we work

Partnerships

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How we partner

Our partnership approach allows us to improve health in urban cities by working with a variety of organisations.

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Become a partner

We want to hear from anyone who can help us improve urban health.

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