Partner handbook Our approach and principles

Our approach and principles

We commit to being a partner as well as a funder. Read more about the ambitions for our approach, values and principles.

Introduction

Partners can and should expect that we will meet the standards laid out for us in the agreements we hold. But we also commit to being a partner, not only a funder, and want to make commitments to partnerships that go beyond what are in those agreements.

What we need from partners:

  • To flag what they need from us.
  • if a partner finds themselves in financial/operational difficulty, to flag with their partnership lead as early as possible so we can work out how to support them or if there are any other steps needed to take. We will not penalise honesty and will work with partners through challenges.
  • To meet dates for deliverables/reports, and if not, to flag early.
  • Provide due diligence needed and use funding as agreed.
  • Attend check ins when arranged with partnership lead – and these are important to meet our obligations to monitor and our commitment to be lighter touch.

We’re a funder focused on creating health equity and driving systemic change in Lambeth and Southwark, sharing what we learn to support wider change in urban areas across the UK.

We believe lasting systemic change comes from strong partnerships. That means working side by side with the organisations we fund, sharing goals, building trust, and generating the evidence needed to sustain impact. We also recognise that as a funder, we hold power, and we strive to use that power fairly, transparently and respectfully.

We have two ways of arranging our commitments to partners: our principles, and our values.

Our core principles

How we learn

We are committed to learning through all of our partnerships – to understand what works, why it works, and how we can keep improving for the greatest impact.

This means we will want to gather evidence together. That might involve traditional evaluations, insight gathering, or learning through collaboration, depending on what’s appropriate for your work. Sometimes it will look like sharing data or findings. Other times, it might mean collaborative reflection on what you’re seeing.

We know not everything needs to be measured in the same way – but we do expect that learning will be part of the journey we go on with each partner. The evidence we gather together will help us understand the impact of our funding, inform future decisions, and ultimately have the biggest impact on health that we can.

We’ll always do this in a way that is ethical, proportionate, and shaped by the work itself – not extractive or one-size-fits-all. We’ll also bring in our in-house expertise in evaluation and learning to help guide and support this work as it evolves.

If you want to talk more about how learning might look in your partnership, speak with your Partnership Lead.

Our values

Should you believe that we’re not living up to our ambitions in these areas as an organisation, we would ask that you point this out. As these are ambitions, we know we will not reach them all in all cases but we commit to working on this in good faith.

Partner survey

Here are some of the results from our 2024 partner survey. These are all areas we would like to see improvement on over time: