London city street with shopfronts and cars alongside walking pedestrians.

Data

Health and wellbeing in Lambeth and Southwark: Insights from local communities

This report highlights key findings from our Health and Wellbeing Study, conducted with over 5000 survey respondents and six focus groups with residents from across Lambeth and Southwark. The study was developed with community researchers to better understand how people feel about their health and the factors that affect it.

Introduction

At Impact on Urban Health, we know that where we live, work, and play has consequences for our health. Four out of five people in the UK live in towns and cities, and the overall gap in health inequalities and life expectancy between rich and poor has grown in recent years.

Cities like London are dynamic and diverse, but alongside this vibrancy there are often deep inequalities that highlight the impact that poverty has on health. Cities can also be the best places to break the link between poverty and ill health, offering an opportunity to act on a range of factors in a particular place.

 
 
   

Our work with partners seeks to find new ways to support people to develop and maintain good health. While we focus our efforts on Lambeth and Southwark, we seek to generate evidence and learning that can benefit people in cities across the UK and around the world.

However, the data that exists on health at a hyper-local level is limited, in the boroughs where we work and beyond. We believe that more detailed data on the lives of residents – how they feel about where they live, their jobs, and their wellbeing – is key to designing better tailored interventions that have the potential to reduce inequalities in health.

We decided to do this study to better understand how the people in the places where we work feel about their health and the factors that affect it. Our ambition was to carry out the largest survey on health in Lambeth and Southwark to date, with respondents from every ward and representation from the many different communities that call these boroughs home.

We want to provide insight and inspiration for decision makers and community organisations alike, as they navigate some of the most pressing issues experienced in their neighbourhoods.

This report highlights key findings from the Health & Wellbeing Survey which reached over 5,000 people, as well as insights from Exploration Labs, which are focus groups that delve deeper into the lived experience of community members.

Methodology

To paint a clearer picture of the experiences and needs of residents in Lambeth and Southwark, we need better data – richer, more detailed, and informed by co-designed research. This Health and Wellbeing study, facilitated by Opinium and ClearView Research (CVR), seeks to deepen our understanding of the intersecting demographic, social and economic factors that affect health and wellbeing.

When it comes to our approach, we believe that research that is co-designed and carried out with community members is essential for obtaining accurate, relevant, and culturally sensitive data on health. Collaborating with community researchers and amplifying the voices of residents is a core element of Impact on Urban Health’s place-based approach, with the potential to better tailor local health strategies to meet the community’s needs.

This project was co-created with seven community members from Lambeth and Southwark, who were trained as peer researchers, and who then helped to design a quantitative survey and design the qualitative discussion guide for subsequent exploration labs.

The value of local partners and community researchers in designing, distributing, and delivering this research cannot be understated. We want to highlight their invaluable contribution and extend our deep gratitude to everyone who took an active part in shaping this project.

Key themes

Our data shows that a person’s likelihood of being in good health was most likely to be influenced by their degree of financial security, education level, housing tenure and conditions, ethnicity, gender, and sexuality.

The insights into health and wellbeing provided by residents of Lambeth and Southwark highlight significant disparities in health influenced by a complex interplay of structural discrimination, trust in and access to healthcare, housing quality, and broader social and economic determinants of health.

Local environment

Living in Lambeth and Southwark

Residents in the study shared their perceptions of their local environment, on both physical aspects such as air quality, green spaces, and transportation, as well as emotional factors like feelings of safety and loneliness. While many respondents expressed satisfaction with public transportation and access to green areas, there are concerns about the levels of air pollution across both boroughs.

Air pollution:

Air pollution is more prevalent in urban areas. Its harmful effects are not felt equally and intersect with other systemic causes of ill health. Air pollution has a disproportionate effect on the health and wellbeing of those most susceptible to it. This includes children under 15 (including during pregnancy), older people and people with heart and lung conditions.

Our survey found that over two thirds of residents in Lambeth (68%) and Southwark (69%) are concerned about air pollution in their local area. The majority of respondents across all ages and ethnicities agree that air pollution in both boroughs is either ‘fairly’ or ‘very’ concerning. While younger respondents report the least concern, over 1 in 3 people aged 25-64, and responders over 75 report being ‘very’ concerned about air pollution in their local area.

Loneliness:

A large body of research has found that prolonged feelings of loneliness have an adverse effect on health. Research has shown loneliness increases the likelihood of early mortality and poor physical health; it has also been shown to put individuals at greater risk of poor mental health including depression.

Our study shed light on the prevalence of loneliness, which appeared to be more pronounced in Lambeth and Southwark compared to the national average. In Lambeth and Southwark, 33% of residents report feeling lonely ‘some of the time’ and ‘often or all of the time’ compared to 22% across England. There is also a gender difference, with 36% of women saying “often or always/ some of the time” compared to 31% of men.

Residents who identify as disabled are much more likely to frequently feel lonely compared to the average resident. Levels of loneliness are particularly high among those that have a mental health condition as well as those that have a physical or mobility condition.

Local services:

Overall, residents were positive about the services available to them, with public transport and green spaces receiving the highest ratings. Though sentiments on cycle lanes and sports facilities were generally positive, one in three believe cycle lanes are poor, and one in four feel the same about sports facilities. Improvements to make both more accessible to more residents who want to stay active has the potential to enable better health in the long term.

Housing and health

Homes are often a household’s highest financial outgoing, and where people spend a large part of their personal time, making housing one of the most important building blocks of health.

The stress caused by evictions and bankruptcy has direct and potentially long-lasting effects on health and is linked to increased risk factors for long term health conditions like high blood pressure and poor sleep. Living in a home in need of repairs, that is damp, difficult to heat or cool, or inappropriate in terms of accessibility also has a significant negative impact on health.

People already living with long term health conditions as well as those already affected by structural inequalities – including disabled people and people from minoritised communities – are more likely to experience issues with housing.

Our study found that home ownership was associated with better health outcomes, with 77% of homeowners reporting good health, compared to 61% of renters. However, this discrepancy is nuanced when considering different types of renters. Private renters, who constitute a significant proportion of younger people (60% below the age of 35), reported higher levels of health satisfaction (73%) compared to social renters that include local authority renters (54%) and housing association renters (48%).

“It does massively impact your mental health, having to deal with the constant back and forth with your landlords and playing with incompetent employees. As tenants communicating with landlords, you do see some levels of progress, only for there to be a standstill then you find out you have to do it all over again. People have other personal issues that they’re going through so this does take a mental toll.”

Concerns about housing conditions also vary across tenure types, with social renters expressing more worries about issues such as dampness and repairs (31% vs. 24% for private renters), while private renters are primarily concerned about affordability (47% for private renters vs. 35% for local authority renters).

“My son has breathing problems too. His room has so much mould and this is an old issue that has been (re-) occurring. At night, he can’t sleep because of the smell. On one occasion, when he woke up to go to school [he said] ‘Mum I can’t breathe’ and before I knew it, he collapsed. This has been an issue that keeps occurring. Anytime it is cold, it keeps happening…He has problems with his sinus, and I know it has made it worse.”

These concerns are further heightened for people with health conditions, who are more likely to worry about affording housing (47% vs. 35% of all residents), maintenance issues like dampness or mould (32% vs. 24%), heating and plumbing problems (31% vs. 22%), and maintaining a comfortable home temperature on hot days (32% vs. 24%).

This underscores the importance of comprehensive interventions addressing both housing conditions and socio-economic factors influencing health.

“Mental health – for you as a person, an individual, it [housing problems] can shape you. It can change who you are. You could become unrecognizable. And that’s what happened to me but when I moved… I laugh again, I have friends. My life just changed.”

Trust and access

Trust, discrimination, and access to healthcare:

Access to health services and trust in healthcare providers is key to building and maintaining good health. The Care Quality Commission found that access to healthcare services ‘remains a fundamental problem’ nationally, and that at ‘every point along the health and care journey, people are struggling to get the care they need when they need it’. This was especially true for people from minoritised communities.

Barriers to accessing healthcare are complex, ranging from knowledge of available healthcare services, proximity, accessibility, waiting lists, to appointment systems. Accessing care is also seriously impacted by language skills, and feelings of discrimination and lack of understanding from healthcare professionals and services.

This in turn impacts the trust that people have in the professionals and systems there to treat their health conditions. A wide range of studies including research published in the British Medical Journal highlight the importance of trust between patients and healthcare providers. This trust is essential for a good rapport between both parties, and has an impact on managing health outcomes, especially for long-term health conditions.

A trusting relationship between patients and the healthcare professionals treating them can have a direct therapeutic effect . Therefore, a lack of trust between patients and the healthcare professionals providing their care can be detrimental to their mental and physical health.

Trust in healthcare:

In Lambeth and Southwark, trust in healthcare professionals to address concerns varies notably across demographic groups. Generally, 74% of respondents expressed trust to be taken seriously, while 21% indicated distrust. However, these trust levels diverged among men (80%) and women (70%). Younger age groups, particularly 16-24-year-olds, showed the highest levels of distrust (31%).

When considering age and gender together, younger women display significantly lower trust levels to be taken seriously than their male counterparts, with only 57% trusting healthcare professionals compared to 72% of men in the 16-24 age group. Trust generally rises with age, particularly among women, rising to over half for older age groups.

There is also a disparity of trust levels across ethnicities, as White respondents show high levels of trust in healthcare workers taking their problems seriously (79%). In contrast, the level of trust amongst all other ethnicities was lower than this.

This is particularly true when combining ethnicity and age. Amongst younger White and younger Black residents, trust levels are higher amongst young White participants (75%) compared to young Black participants (66%). This trust divide is maintained amongst older White respondents (84%) and older Black respondents (74%).

“What’s interesting, (when) speaking to my White friends and colleagues, it seems particularly (with) the female ones. They don’t experience the same issues as us, or their trust level is very high. But the number of times they go to a doctor, they get an appointment pretty quickly or they’re getting referred.”

Similarly, LGBTQ+ people demonstrate lower trust levels (69%) compared to heterosexual people (76%). English language skills also have an impact, with 76% of English speakers trusting healthcare professionals compared to 65% of non-English, or lower fluency level English speakers.

“When we don’t speak the language very good, they don’t care (about) us that much.”

Access to healthcare:

Access to healthcare services in Lambeth and Southwark presents a mixed landscape of accessibility and challenges, reflecting diverse demographic needs and barriers. Nearly all residents required access to a GP (96%) or a pharmacist (96%) in the past two years, with the majority also needing dental, hospital, and A&E services. While there is little disparity in need across the two boroughs overall, Southwark residents show a slightly higher demand for complementary services like acupuncture.

Of all healthcare services, mental health support and GP services present the greatest challenges when it comes to access. Concerningly, for mental health services, 50% of residents seeking support found it difficult to obtain, while 42% struggled with accessing a GP. Pharmacies showed high accessibility (93% found it easy).

“The appointment system (is) terrible. Sometimes you don’t get any…You call them on the phone. Most of the times when you start to call them from 8:00am, you may still (have to queue). When you finally get someone on the phone. They tell you, ‘oh, we’re fully booked’, but then they encourage you to ring at 8:00am… We don’t trust them when it comes to appointments.”

Some demographic groups face more barriers than others. Younger residents, disabled people, those with lower incomes, and LGBTQ+ people exhibit higher demand for mental health services and encounter greater difficulty accessing them. Women and minoritised ethnic and religious groups also report more challenges in accessing mental health support.

Younger residents – 63% of 16- to 34-year-olds – reported a higher demand for mental health services. Minoritised groups in general reported high levels of need for mental health services, including disabled people (63%), people with mental health conditions (85%) and learning disabilities (74%), caregivers (72%), LGBTQ+ people (64%), and those living on lower incomes (67%).

Men reported finding it easier to access GPs compared to women, and younger age groups have an easier time than older residents. People from minoritised ethnicities, particularly Asian residents, report more difficulties accessing GPs. Financial status and educational background also influence access, with people living on lower incomes and non-graduates facing more challenges.

Confidence in healthcare services varies, with pharmacies garnering the highest trust (82%) and GPs the lowest (66%). Women, LGBTQ+ people, disabled people, and those who reported feeling weaker ties to their local community exhibit less confidence in GPs. Confidence levels also vary by ethnicity, language spoken at home, and income level, with Lambeth residents generally more confident in GPs compared to Southwark residents.

In summary, while Lambeth and Southwark residents benefit from accessible pharmacy services, there are persistent challenges when it comes to accessing mental health support and GPs, particularly among minoritised groups. Addressing these disparities is crucial for ensuring equitable access and reducing inequalities in health.

Conclusions

Conclusions and next steps

When we began this work, our ambition was to conduct the largest survey on health in Lambeth and Southwark, with responses from residents in every ward. We wanted to better understand the detail of the factors that impact resident’s health and that contribute to overall inequalities in health.

The study’s detailed insights into residents’ experiences and feelings provide a granular understanding that cannot be observed through national and regional statistics. These findings highlight how and why some groups find it more difficult than others to maintain good health, and the particular issues faced by people living in cities, like air quality.

Our data demonstrates the layers of challenges faced by minoritised communities and people living on lower incomes when it comes to health:

  • People from ethnically minoritised communities are more likely to suffer from chronic health conditions and exhibit lower levels of trust in healthcare services linked to previous experiences and systemic biases.
  • Concerns about air pollution are prevalent among residents, disproportionately affecting children, elderly people, and those with long-term health conditions.
  • Housing conditions and affordability also have a profound impact on health. Residents experiencing housing instability report higher stress levels and worse health, emphasising the critical role of housing quality and security in overall well-being.
  • Access to healthcare services remains a significant barrier to good health and health equity, particularly for minoritised communities, younger residents, and residents living on lower incomes.
  • Difficulties in accessing mental health support and GP services highlight where healthcare provision is lacking, making it harder for residents already experiencing or susceptible to ill-health to receive appropriate care.

We can see how again and again, people from minoritised communities experience more issues with their health. They are at greater risk of the health impacts of external factors like insecure housing and face significant challenges with accessing and trusting the healthcare system.

These layers of challenges intersect and make it difficult to maintain good health, which then affects people’s ability to progress – for example in their work, with their finances or education – forming a cycle of financial insecurity and ill-health that is hard to break.

Devising better ways to support good health requires an approach that centres community members and collaborates with local and national government, community organisations, funders, businesses, and healthcare services.

Impact on Urban Health’s work with our partners strives to enable these collaborations to improve health equity, and this study is a key element in increasing the local data we have on the factors at play to inform these collaborations. This research has also given us the opportunity to amplify the voices of Lambeth and Southwark residents, learn from them, and underline the importance of centring lived experience.

Our next ambition is to ensure that everyone working to improve health in both boroughs can use this data to develop strategies that are better tailored to the needs demonstrated across both boroughs. Ultimately, our hope is that this type of hyperlocal research developed with the community it seeks to support, is carried out in other London boroughs and beyond.

Acknowledgments

Authors: Rozia Hussain, Adam Drummond, Jerryanne Hagan-Tetteh, Priya Minhas

We would like to thank Michael Rigby, Claire Diamond, Nikola Duncanova, Jenny Steele, Ben Whitman and Robin Minchom from Impact on Urban Health for their support throughout this research project.

We would also like to thank representatives of Southwark and Lambeth Councils who fed into the workshop content during phase one.

Most of all, we extend our appreciation and thanks to the co-creation group who have been instrumental in shaping this project, and who have shared their valuable lived experiences to co-create this research into health inequalities in Lambeth and Southwark.

Contact us

Michael Rigby

If you would like any additional information or to get access to the aggregated datasets of all the survey answers, please get in touch with our data team.

data@gsttfoundation.org.uk Download the report (PDF) (2.78 MB)